This shipping policy describes the delivery terms for products purchased from the LVestiaire online store.

1. Company Information

Shop name : LVestiaire

Head office : 60 Rue François Ier, 75008 Paris, France

2. Delivery Zones

LVestiaire currently delivers:

In metropolitan France

In the countries of the European Union

Internationally , depending on available carriers

Some destinations may be excluded for logistical or customs reasons.

3. Order processing times

Orders are prepared and shipped within 1 to 3 business days after payment confirmation (excluding weekends and public holidays).

During periods of high demand (sales, promotions, holidays), processing times may be exceptionally longer.

4. Delivery times

Delivery times vary depending on the destination and the chosen mode of transport:

Metropolitan France : 7 to 10 business days

European Union : 7 to 10 business days

International : 10 to 15 business days

These delivery times are given as a guide and may vary independently of LVestiaire's will.

5. Shipping costs

Delivery costs are calculated during order confirmation and depend on:

From the destination

The weight and volume of the package

From the selected delivery method

Shipping costs are clearly indicated before final payment.

6. Carriers

LVestiaire works with recognized carriers to ensure reliable and secure delivery (e.g. La Poste, Colissimo, DHL, UPS or equivalent).

The choice of carrier may vary depending on the destination.

7. Order tracking

Once the order has been shipped, a tracking number is provided by email to allow the customer to track the delivery of their package.

8. Customs and taxes

For deliveries outside the European Union, customs duties or local taxes may be levied by the authorities of the destination country. These charges remain the responsibility of the customer and cannot be reimbursed by LVestiaire under any circumstances.

9. Delivery problems

In the event of a delay, lost or damaged package, the customer is asked to contact LVestiaire customer service as soon as possible. An appropriate solution will be offered after an investigation with the carrier.

10. Delivery address

The customer is responsible for the accuracy of the information provided when placing the order. LVestiaire cannot be held liable for any delay or non-delivery due to an incorrect or incomplete address.

11. Contact

For any questions regarding shipping, LVestiaire customer service is available via the contact methods indicated on the website.

This shipping policy may be modified at any time. The applicable version is the one in effect on the date of the order.